With few exceptions, both farmers and restaurants operate on very thin margins. Pre-pandemic, America's restaurant industry had supply and demand down to a science, using data from previous months and years to make a more-than-educated guess of how much food to order. Downstream, farmers had somewhat accurate predictions of how much food they could supply. Even farms with laissez-faire relationships with chefs, where it would be the norm to substitute something new or have a different type of basil this year, still operated from a place of knowing what volume they would be selling.
When governments mandated the closure of indoor dining, many restaurants completely shut their doors. Large-scale food operations like school cafeterias, caterers, sports food vendors, etc. also shut down. Restaurants that stayed open dramatically reduced their volume. The overnight, industry-wide closure of the hospitality industry decimated the usual supply and demand forecasts and food orders from farms and manufacturers.
In general, this left a lot of food sitting in warehouses or on the farm. But certain categories of farms were especially hard. For example, farms that usually sold bulk products, like 10 lb bags of cheese or cases of pre-sliced tomatoes for sandwiches, were left with tons of food in a format that no one wanted. Farms that sold specialty items (like heirloom produce or those ingredients on menus that you can't pronounce) were unable to offload their produce. Few consumers know what to do with "scapes" on an average day, much less had use for them during the first few weeks of a pandemic when they can't even get milk. Chef Dan Barber of Blue Hill at Stone Barns and his team
surveyed small farmers in the Northeast and estimated that at least 30% of them were on the brink of bankruptcy due to COVID-19.
With no one to buy their food, farmers had to get creative to survive. In many ways, it was easier and faster for smaller farms to make changes than larger farms simply because there was less bureaucracy and employees involved.
Many started or expanded their online presence, CSA offerings (community-supported agriculture boxes of food) and personally-delivered food. For example, Whoa Nellie Dairy
took matters into their own hands when the dairy that typically processed and sold their excess milk informed them they could not do so because of COVID-19. Whoa Nellie posted on Facebook that they would be selling the milk themselves onsite, and their small team worked around the clock to milk cows and ensure none of their milk would get wasted.
Box Greens, a vertical farm in Miami, took action early, as soon as the local restaurants went dark; they set up an online shop to sell their lettuce via contactless delivery. They also added a salad dressing to their repertoire to make a delivery service of lettuce more attractive and partnered with local cafes and non-profits to expand their brand presence during COVID-19. Other farms started canning, freezing, drying, and fermenting excess produce to extend shelf life and sell via other avenues.